FREQUENTLY ASKED QUESTIONS

LIVE SALE TIMELINE: DAY 1: Live Sale DAY 2: Invoicing DAY 3-5: Packing DAY 6: Ship WEBSITE PURCHASES: Website purchases will take 5-7 days to ship.

You will receive a tracking number sent to your email. All orders are shipped through USPS, so please allow 7 business days for tracking numbers to update.

Yes! However, please keep in mind that packages can be delayed due to being held by customs at the country of receipt. Additional custom fees may be required depending on your country and is the responsibility of the buyer to pay. International shipments are not eligible for returns, refunds or exchanges. Please purchase at your own risk, as Arilyn Crystals is not responsible for any lost or damaged packages during transit.

You can make purchases over time and store them at my business, where they’ll be consolidated into one shipment to help reduce overall shipping costs.